Retention
Retention is the step of the funnel that encompasses turning enrollments into starts, starts into students who stay, and those students into graduates and successful alumni.
Click a funnel "layer" (e.g., Marketing & Outreach) or
"vertical" (e.g., Enrollment Partnership) to learn more.
We collaborate with partners to improve the quality of interactions with prospective students. We identify areas of opportunity, recommend best practices, and help implement necessary changes to meet future goals.
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Data, Analytics, & InsightsOur attribution system allows for the most effective optimization of these campaigns with systems that see and react to actual performance metrics across channels. This optimization enables our clients and us to recognize the true, comprehensive student journey.
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High School DiplomaAn affordable, Middle-States-accredited, online platform enables students to earn a high school diploma while also earning credits towards their college careers.​
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Integrated MarketingMove at the speed of your customers. The key driver of sustainable growth is the relevant, personalized experience you create for your audience. Marketing personalization means reaching the right customer with the right message through the right channel. As our industry evolves, we help our clients identify, develop, and implement comprehensive marketing strategies to enhance performance.​​
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Mystery ShoppingMaking the most of every inquiry you receive is critical, and cost-per-start affects your bottom line. We evaluate the effectiveness of telephone conversations between your Admissions Representatives and prospective students and provide a strategy to improve your conversion metrics.​
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Outreach ServicesOur knowledgeable outreach associates contact and schedule appointments on your team’s behalf; these services include strategic calling campaigns for new leads, older leads, and non-applicant ISIRs.​
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Pay-Per-ClickOur focus is on more than just leads; it's on finding new students to attend your school. We optimize keyword bidding, ad copy, and landing pages to get the lowest cost-per-lead possible. We analyze keywords against your start data to determine which keywords generate the lowest cost-per-start.​
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Pay-Per-InquiryThe key to improving your Pay-Per-Lead performance is finding leads with greater intent of enrolling and paying less for them. We can help you with this. Managing campaigns effectively is highly detail-oriented, time-consuming work. We leverage your data to determine the optimal price for every lead source and not rely on the "market rate.“ We focus on your cost-per-start –we will always focus on new students, not leads, because we know leads do not generate revenue. We all know most PPL leads will never convert, so why are you returning so few of them? We can establish processes to maximize your returns and achieve a lower cost-per-start.
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Search Engine OptimizationSearch Engine Optimization is the science of gaining the highest visibility for your website in organic search results. Effective SEO achieves higher rankings, increases qualified leads, and generates more students. We help your site to rank above your competitors' so that you can attract the most students.
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Social MediaYour students are on Social Media all day. They’re watching YouTube and on Facebook, Instagram, and review sites. The key is reaching them in a way that connects them to your school. Our social media experts have years of experience managing social networks, including Facebook, Google+, LinkedIn, YouTube, and Instagram. Your Social Media campaign will integrate with your website SEO and content strategy. We devise strategies that help you captivate prospective students.
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Speed2LeadSpeed is an essential ingredient for outperformance, and conversion rates directly correlate with response times. Our software routes RFI web forms into immediate inbound calls. Manage your incoming requests with a standardized intake process that is robust yet flexible and compatible with any infrastructure. Ask us about a free 30-day trial. Enhance your online lead generation tactics with a sophisticated call-handling system designed for faster response times and higher conversion rates. Fuel your funnel with student-centric technology and automatically connect with prospects in seconds.
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Traditional MediaOur team has produced award-winning creative and negotiated media for the largest schools in the country. We never stop fighting for the best results. In addition to schools, our buyers have bought for national and international brands such as Toyota, Disney, HBO, Visa International, Microsoft, and Coors Brewing Company – to name a few. We leverage this experience and combine it with Direct Response buying tactics to ensure success for your campaign.
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Website DevelopmentWhen we design your website, we pay close attention to every detail with the end result in mind, more leads. We do this without compromising your brand. Your website is your window to the world. We build mobile-responsive, high-converting, easy-to-find websites that motivate prospective students to contact you. You want as many potential students to visit your site and spend as much time as possible. The way your website looks, feels, and functions make students decide whether to contact your school.
Does your staff know that retention starts in admissions?
Do you have a formalized retention plan before the start?
Do your employees understand how they impact retention?
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Do you feel connected to your student population? If not, you might have retention challenges in your future – if you don’t already. Retention starts in admissions, and yet this responsibility often falls by the wayside. In fact, schools often attribute retention issues primarily to academics. Strong retention practices must be in place to ensure that students do not drop in their first 30 days, as these early weeks are make-or-break. Our proprietary preventative retention program simplifies this critical function and saves schools from wasting money starting students that aren’t retained. If you’re not sure how to invest in retention, The Source is here to help.
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Clients who seek our Retention offerings might be struggling to understand their "melt" (the opposite of retention). Our proprietary retention analysis can both facilitate placement and mitigate attrition.
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Wouldn't you like to boost your retention?
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